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Tuesday, 10 June 2014

Genes in the Cloud: Google Steps Into Autism Research

A Deal with Autism Speaks to House Research Data From 10,000 Complete Genomes


Google and Autism Speaks will be announcing a partnership designed to house the sequencing of 10,000 genomes and other clinical data. WSJ's Shirley Wang and Autism Speaks co-founder Bob Wright join Lunch Break with Tanya Rivero. Photo: Google/Autism Speaks.


Google Inc. GOOGLE -0.43%  and Autism Speaks, a major autism research foundation, plan to announce on Tuesday a deal in which the Internet giant will house the sequencing of 10,000 complete genomes and other clinical data of children with autism and their siblings and parents. The hope of those involved is to accelerate research on the developmental disorder.
Studying genes has been touted as a key to understanding Alzheimer's disease, cancer and autism. But huge DNA databases require computing and storage that many universities and research hospitals don't have.
The database will be part of the AUT10K, the Autism Speaks genome-mapping program. It is thought to be the largest collection of whole genomes and would be open to all qualified researchers. The tools needed to analyze the data would be available on the Google system.
Organizers expect to have an easy-to-use portal for researchers within a year. They hope to have the raw data available sooner.
Robert Ring of Autism Speaks, left, talks with Stephen Scherer, right, in Toronto at the Hospital for Sick Children's Centre for Applied Genomics. Dr. Scherer, who directs the center, will be the director of the Autism Speaks AUT10K program. Nicolas Cusworth

Putting the information and analytical tools on servers like those provided by Google that can be accessed remotely, often known as cloud computing, allows for more seamless collaboration between researchers. It also provides access for researchers from institutions that don't have powerful computer systems to conduct genomic studies on their own.
"Cloud computing is the great leveler," says Mark DeLong, director of research computing at Duke University. Also, "it opens up new avenues for talent development." Dr. DeLong isn't involved in the partnership.
More broadly, genomic research aims to figure out how diseases work, who may have or develop a certain condition and how to develop new treatments. Genomic research has already led to meaningful findings, including a significant one for heart disease researchers. The PCSK-9 gene is one example of a "gene-to-drug" discovery, some researchers say. In the mid-2000s, scientists discovered that a mutation in the gene reduced production of a particular protein that helps regulate cholesterol levels. People with the mutation also didn't develop heart disease. Clinical trials of experimental drugs that inhibit PCSK-9 are now in late stages.
One of the biggest insights gleaned from genetic research in autism so far is that there isn't just one form of autism, but many. Whole-genome sequencing, which allows scientists to look at every single letter—known as a base pair or nucleotide—in a person's DNA should provide "increased resolution of understanding what autism is," says Robert Ring, chief science officer at Autism Speaks.
His organization has sent teams of clinicians into people's homes to collect samples. They have collected more than 10,000 over the last 15 years.
Google wants to use its cloud technology to help Autism Speaks and others in genomics get results "better, faster and cheaper," says David Glazer, Google's engineering director in charge of the genomics cloud effort. Dr. Glazer declined to disclose the amount Autism Speaks is paying for these services.
To establish such large genomic databases, researchers must overcome technological challenges. Storage is an issue: The digital representation of a genome takes up roughly 100 gigabytes of storage. Only about 10 whole genomes fit on a typical desktop computer. Some collections of genomic information are already so large that downloading them over the Internet would take too long to be useful, says Duke's Dr. DeLong.
Placing the data on servers for any scientist to use is one way around this problem. Dr. DeLong looks for certain DNA sequences that researchers at Duke are using so the university can store it once. That way, 40 people don't need copies that occupy so much space.
Accuracy of data can be a giant obstacle with such cloud databases, particularly if they are pieced together by data collected from different places. They must be labeled clearly, or scientists from other institutions could mistakenly interpret the data, which could lead to inaccurate results and findings that can't be reproduced.
Security and confidentiality of the donors' data are also concerns. Some networks require researchers to apply for access. Dr. Ring says AUT10K will be available to qualified researchers who agree to abide by a standard research agreement.
In addition, universities and researchers must figure out whether they want to share their data—which now is sometimes mandated by grant funders—and how to protect their data for their own patents and publications.
When the University of Pennsylvania's Gerard Schellenberg needed 800 whole genomes from collaborators at the University of Southern California, USC bought physical hard drives and shipped them, recalls Dr. Schellenberg, a professor in pathology and laboratory medicine who is a lead investigator of the Alzheimer's disease Sequencing Project.
With the Alzheimer's project, a collaboration between five universities, scientists have sequenced 580 genomes of people with the progressive memory disease and are sifting through these millions of pieces of data. The institutions put their data up on Amazon's cloud storage service so researchers at the different sites could run analyses, then removed the data because it was too expensive to store in the cloud. Downloading the results, which typically involve comparing DNA of people with a disease to those without it, cost the institutions about $200 per genome, Dr. Schellenberg says.

PayPal Executive Takes Job at Facebook

Marcus Will Oversee Social Media Giant's Messenger App

David Marcus, president of eBay Inc. EBAY -2.68% 's PayPal payments subsidiary, is leaving to become Facebook Inc. FB +4.60% 's vice president of messaging products.
At Facebook, Mr. Marcus will run Facebook Messenger, a standalone app as well as a feature in Facebook's desktop platform. But he won't oversee WhatsApp, the mobile-messaging service Facebook agreed to buy for $19 billion in February, a Facebook spokeswoman said.
The high-profile hire is the latest example of Facebook's push into mobile messaging, an increasingly important part of its plan to connect the world through its platform.
Facebook Messenger has a fraction of the users that WhatsApp does. In many countries it trails far behind other popular services such as Line and WeChat. TCEHY +1.91%Facebook said 12 billion messages are sent through its messenger service every day, and around 200 million people use the service every month. By contrast, WhatsApp has more than 500 million monthly users.
In April, Facebook began forcing mobile users to download Messenger to send and read messages from other users. Facebook previously had included that function in its main mobile app.
Mr. Marcus and other senior eBay managers spent much of the early part of the year defending PayPal from activist investor Carl Icahn, who was pressing eBay to spin off the payments unit. Mr. Icahn ultimately relented, agreeing to insider status at the company.
An eBay spokeswoman said Mr. Icahn played no role in Mr. Marcus's departure.
It isn't clear why Facebook is putting so many resources in its own messaging service when it paid such a steep price to acquire another one. Last week, WhatsApp co-founder Brian Acton called the Facebook Messenger "separate but equal" from WhatsApp, but didn't elaborate.
Facebook founder and Chief Executive Mark Zuckerberg has said the apps are used differently. Facebook Messenger is used by people to stay in touch with friends and relatives, who may not expect an immediate response. WhatsApp is used for more-instant communication, as a replacement for text-messaging conversations.
On Monday, Facebook accidentally released a version of Slingshot, an app that works in a similar way to the disappearing-message app Snapchat. According to the company spokeswoman, Facebook's Creative Labs division is working on the app and hopes to release it officially soon. The spokeswoman said Mr. Marcus will have no involvement with Slingshot.
In explaining his jump to Facebook, Mr. Marcus said on his Facebook page that Mr. Zuckerberg had shared his "compelling vision" for mobile messaging, which "won me over."
The eBay spokeswoman said Mr. Marcus decided to leave on his own. She said the move was effective at the end of June, after which eBay CEO John Donahoe would lead PayPal on an interim basis. EBay said it would look inside and outside the company for a successor.
In a statement, Mr. Donahoe said Mr. Marcus had helped with "reinvigorating product design and innovation" at PayPal.
Mr. Marcus said he felt comfortable leaving PayPal after two years at the helm because the company was in good shape. "PayPal is on track to achieve the greatness it deserves in the years to come," he said.

David Marcus Quits PayPal For Facebook--Zuck Must Have Big Plans For Payment

When David Marcus was offered the opportunity to run PayPal back in 2012, he wasn’t sure he wanted the job:   “In startups you work your ass off, but you get to decide that 100% of the time,” Marcus told me this winter. “Here I’d be scheduled up to the minute. I’d travel more and see less of my wife and kids. I thought, ‘Do I really want to do this?’”
After all, Marcus had been an entrepreneur all his life. He had never managed more than 250 people. PayPal employed 13,000. He didn’t need corporate headaches. Nor did he need a paycheck–he had sold his mobile payment company, Zong, to PayPal parent  eBay EBAY -0.22% for $240 million in 2011.
Marcus eventually accepted the gig because he thought  PayPal could potentially dominate the retail world:“ One thing a company should ask itself is, if it didn’t exist, would it create an unfillable hole in the lives of people?I want that to be PayPal… There’s not many in tech–Google and Apple and that’s it.”
At PayPal Marcus began what he called an “invisible turn around”–reinvigorating PayPal while growth was still humming. PayPal had been notoriously bureaucratic and sluggish. Marcus cut the fat. He  blew apart its nine-silo system and adopted a single, more adaptable set of software tools.Next he recruited serious tech talent from Netflix, Google, Amazon and Box, while laying off about a third of the engineering team. Most importantly he PayPal’s culture to its roots, buying $1 billion worth of start-ups and stacking the division’s top ranks with career entrepreneurs.
It was exhausting. As he told me this winter: “It’s a 13,000-person company where we’re changing everything and rewiring the whole culture… It’s really brutal… At large companies you always find someone with reasons not to do something–the self-preservation thing is highly frustrating.”
It now appears running PayPal grew too frustrating for Marcus to bear. He’s left PayPal to run Facebook Messenger. Today in public Facebook post, Marcus echoed what he had told FORBES this January writing:
"Going from managing a few hundred people at best in my entrepreneurial career, I suddenly found myself leading 14,000. The first year took its toll on me. It was hard. The second year started becoming more “natural”, and as we made progress on a number of fronts: technology, product, marketing, sales, and more importantly culture. I realized that my role was becoming a real management one, vs. my passion of building products that hopefully matter to a lot of people. So after much deliberation, I decided now is the right time for me to move on to something that is closer to what I love to do every day."

What Marcus loves to do is build things. Facebook Messenger is about to witness a massive change and string of new products. Why else would Marcus  leave the top job at PayPal for a smaller role at Facebook?  My prediction–Mark Zuckerberg wants Marcus to build payments directly into Facebook Messenger–both as a platform-wide currency and a peer-to-peer product like Venmo. Sure, Facebook Credits was a flop–with Marcus on board, Facebook is likely giving payments another shot.

Google: We've Massively Updated Our Site Move Help Documentation

Later on Friday, Google announced that they've updated their site move guidelines and documentation. Pierre Far, Google's Webmaster Trends Analysts and co-author of the blog post with Zineb Ait Bahajji wrote on Google+ that this is a massive rewrite of the documentation. He said that from his own experience working with webmasters, there are "few topics confuse and scare webmasters more than site moves." So they've "massively updated" their help documentation about planning and implementing the best site move possible. You can read the new and updated site move guidelines online. The documentation is broken down into two categories: (1) Site moves without URL changes (2) Site moves with URL changes It also discusses handling mobile sites. Forum discussion at Google+.

Sunday, 13 April 2014

Google AdWords Not Provided Still Hypocritical

As you know, Google is now not passing referrer data to Ad Words advertisers log files, web servers and analytic packages. Hence, Ad Words went Not Provided. But, there are easier ways for Ad Words advertisers to get that data than organic users, which leaves open the purpose behind not provided in question.
Google says this is done for the "security of our users" but if that was the case, why does Value Track still work, and the ability to use dynamic keyword insertion where you can set custom landing pages with it?
This can be a confusing topic, so again, I'll step back and explain.
Not Provided with Ad Words means that the referrer data passed when a searcher clicks from the search results ad to your site is removed. So that keyword data is removed from the referrer data so it would protect the searcher from anyone knowing about their specific search, except Google.
But if the advertiser can pass the search keyword via Value Track and keyword insertion, even if the search keyword doesn't exactly match the query (although chances are it will match 100%) exactly, that is still a security issue to the searcher.
If they are afraid of the NSA or random sniffers, then only pass referrer data from Google SSL to SSL enabled sites. If not, then turn off the Value Track and/or the ability to pass a hint of the keyword to a destination URL.
If they are concerned about someone stealing data from the advertiser, then again, don't pass it even with SSL enabled, like they do on organic.
The API and AdWords reports are fine to keep with this logic but not Value Track and custom keyword based destination URLs.
Am I making sense? Is this implementation of not provided within Google Ad Words hypocritical still? Yes, it matches the organic side but the organic side did not have the ability to implement ValueTrack and custom keyword based destination URLs.

Tuesday, 4 March 2014

Google's Matt Cutts On What Is A Paid Link

Yesterday, Google's Matt Cutts posted a detailed video trying to define how Google's manual spam fighters determines what is a paid link versus what is not.

Now, 99% of the time, Matt Cutts said it is clear if a link is paid or not. It is a clear transaction that the link on a site was paid $X for. But sometimes it is not clear. Matt summarized it on Google+ these are the other criteria Google uses to determine if a link is considered paid or not. Google asks these questions when looking at a suspicious link:


What is the value of the gift, product, or service?
How close is the gift, product, or service to actual money?
Is it an outright gift or a loan?
Who is the intended audience?
Is the intent of the gift to get links?
Would the gift be a surprise to third party?

Here is the video:

I strongly recommend you listen to it once today and once again shortly after.
Now, of course, folks at Webmaster World ask:
I never got this, how will they know if someone is giving another money for a link. I know Google is big brother but I don't think the spam team as access to that happy!
I guess it depends on how clear it is. Like if the link is from a paid link network or from a site known to sell links.
Matt said they reserve the right to change or adapt the "criteria" they use for determining what is a paid link. But he also suggests you review the FTC guidelines as well.
Yesterday, Google's Matt Cutts posted a detailed videotrying to define how Google's manual spam fighters determines what is a paid link versus what is not.

Now, 99% of the time, Matt Cutts said it is clear if a link is paid or not. It is a clear transaction that the link on a site was paid $X for. But sometimes it is not clear. Matt summarized it on Google+ these are the other criteria Google uses to determine if a link is considered paid or not. Google asks these questions when looking at a suspicious link:


What is the value of the gift, product, or service?
How close is the gift, product, or service to actual money?
Is it an outright gift or a loan?
Who is the intended audience?
Is the intent of the gift to get links?
Would the gift be a surprise to third party?



Here is the video:

Got A Google Penalty? Should You Start A New Site?

As more and more Google penalties become more transparent, recovering from them seems to get harder. Even when you do recover, the rankings don't always return.

In a recent column by Eric Ward named When The Best SEO Move Is To Kill The Site where he concluded that "in almost two-thirds of the cases I advised that the best move was to kill the site." This is when it comes to unnatural link penalties or Penguin related issues.

The question is, is that true? Is it often easier to kill off the site?

Matt Cutts has said time and time again that digging yourself out of a spam hole is often harder then starting fresh.

Also, now that we know penalties may follow you to your new domain, if you don't start a fresh new web site, then making the decision to kill off a site is even more costly and timely.

If it was as simple as copying your site to a new domain name, switching might make sense more of the time. But if you need to rewrite your content, redo your CMS and design, then it can take a long long time.

Google's John Mueller posted on Google+ a comment about Eric Ward's article saying:


It's never a decision to make lightly, but there can be situations where a website has built up so many problems, that it may appear easier or faster to start over with a fresh & new website, rather than to try to fix all of those problems individually. This isn't an easy way to get past problems that have been built up over the years, it's a lot of work to create a new website, even if you already know the business area.



If you feel you're in this situation, make sure to get advice from friends & other people that you trust (including webmaster communities where you trust their opinions) before doing anything drastic!



In a Google Webmaster Help thread, John Mueller gave advice to someone in a hole that if he will go the new site route, he should start fresh. John wrote:


If you're creating a new website, and don't want to be associated with the old one, I'd strongly recommend really making a *new* website and not just moving the content to a different domain. You don't need to wait for anything in a case like this -- it's fine to remove (or block) the old website, and to create a really new one elsewhere at the same time.



So making the decision to start new is not easy. If it was me, I'd go in this order:

(1) Try removing the bad links (2) Submit a reconsideration request (3) Repeat this a few times until it is successful (4) Wait two months for traffic to change (5) If no traffic change then start a new site

Of course, it is not always this black and white and the specific situation might change the solution. Like if you put a ton of money into your brand name and you can't go elsewhere. Or if there are investors you need to worry about. Or if you simply can't make a new site.

It is a shame to have to deal with this stuff.

Monday, 3 March 2014

Google: You Don't Have To Disavow Off Topic Links

A Google Webmaster Help
 thread has Google's John Mueller responding to webmaster concern over off topic links.
Off topic links are when sites that are unrelated to you are linking to your site. In the link craze these days, Webmasters are afraid of getting link penalties and thus, they are concerned with off topic links.
Google's John Mueller went on record saying:
Just to be completely clear on this: you do not need to disavow links that are from sites on other topics. This tool is really only meant for situations where there are problematic, unnatural, PageRank-passing links that you can't have removed.
So not all off-topic links are problematic or unnatural.

Doing it right vs. doing it over

Cap Watkins in Just Ship*:
We work in a world now where fast isn’t good enough. Where quantity is fairly regularly getting edged out by quality. You shipped twelve just-good-enough things this year? You’re about to get smoked by folks who shipped three of those things thoughtfully and holistically. Where you cut corners on twelve projects to get them out the door, someone else crafted three focused experiences and left themselves little-to-no design or technical debt.
This also describes why arbitrary release dates are poison to good quality products. It forces teams to cut corners to hit a date, which puts them in a more vulnerable position than if they just took the time to do things right.

WorldFloat, India Home Grown Social Network Grown Faster

Worldfloat, India's home grown social networking site with over 45 million users, has introduced a new feature called "viralx" that provide realtime access to videos mostly shared on Twitter, Facebook and other social media.

"Worldfloat viralx are like trending news of Twitter except in a video news version only and not like Twitter which is mostly text based or video links based. We play videos directly upfront on the viralx page," said Worldfloat founder Pushkar Mahatta.

He said viralx offers access to latest real-time video news from all over the world and internet. "These viral videos are the ones which are getting mostly shared on Twitter, Facebook and other social media channels of internet and TV channels like BBC, CNN and Fox News."

Drawing a comparision between Worldfloat's new feature with those of leading social networking sites, Mahatta said: "Twitter's main focus is to broadcast public views of trending celebrities and their conversations via text and video and photo links and the main focus of Worldfloat viralx is to broadcast upfront trending video news of celebrities directly via videos, not via links of videos or text."

In Worldfloat viralx you can not only watch the videos of trending topics from around the world but also type in a celebrity name and see their latest viral videos and their life happenings and events and movies and music.

Viralx is a direct video broadcast of viral celebrities and their trending life and events.

We see many celebrity news channels publish text news and photos of celebrities along with videos of celebrities but latest viral videos only of all celebrities and their lives are a special feature of Worldfloat viralx.

"From top to bottom in celebrities viralx we show videos from the latest videos to the older videos based on time events of the celebrities and their life and happening. We are featuring in viralx all kinds of celebrities like movie celebrities, political celebrities, music and cricket celebrities," Mahatta said.

Viralx videos get updated every hour and shows only the latest one. It shows high trending videos from various topics like latest music videos, latest funny videos, latest technology videos, latest movie trailers, Bollywood and Hollywood news.

Mahatta said viralx is the first viral video news broadcast channel for the online internet world in India.

"We imagine viralx to be like the TV for the Internet showing latest news from mixed channels and extreme high trends of the social networking worlds of the internet. Worldfloat viralx is a new feature from Worldfloat among its other features like free online movies, news and social networking," he said.

Sunday, 2 March 2014

Anonymous social apps provide forum for gripes, gossip



"I admit that I secretly crave attention so I lie that I have ulcers and that I have gotten surgery on my knees."

"I'm quitting in May and will drive across the country."

"Sometimes I secretly wish I would catch my bf cheating just so I'd have a legit reason to break up with him."

These are just a few of the confidential posts on a growing number of social apps that encourage nameless users to post anonymous confessions, gripes and gossip. These networks, which includeWhisper, Secret, Confide and the forthcoming Rumr, make it possible to share thoughts anonymously with strangers, friends or friends of friends.

Unlike Facebook, Twitter or LinkedIn, there's no need to worry about offending your friends, harming your career or tarnishing your online persona.

"Anonymity can help people be themselves and share what they really feel or think," said David Byttow, co-founder of Secret, which launched in January.

Unburdened by the consequences that come with posting under real identities, posters on these apps can be brutally honest. For many people, anonymity can mean a freedom from maintaining their personal brand, the "self" they carefully edit for their friends and family on Facebook and Twitter.

If Facebook is sipping champagne during an après-ski selfie, Secret is letting it all hang out with a cheap beer and no makeup in your parents' basement.

Secrets among friends

These startups have taken cues from the original secret sharing service, PostSecret. That blog anonymously publishes select postcards, decorated with images and words, that people mail to founder Frank Warren. The twin barriers of needing a stamp and having to make it past a human curator has kept its confessions interesting without being cruel.

But when PostSecret tried branching out in 2011 with an iPhone app that let anyone publish their own secrets, it had to be shut down less than three months later due to abusive and malicious content.

Fast forward a few years, and social apps are trying again -- this time with a few variations on the formula.

Two-year-old Whisper is a popular service for posting anonymous messages that anyone can read. They can be sorted by most recent or nearby, which will display Whispers from anyone within a certain number of miles.

Of course, as with all these apps, there's no way to tell what posts are true. Many are about sex or love, and some are offensive. Most Whisper users are young, between 17 and 28.

Secret also lets people post a sentence or two on top of an image or colored background. But in an interesting twist, Secret only shares your posts -- anonymously, of course -- within your circle of friends. The app combs through your contacts to determine which of your friends are also on the service. It won't tell you who it finds, so you can only guess who in your circle is posting to the app or commenting on your confession.

When people click a heart indicating that they "love" a post, it is shared with their circle, and so on. Only people within two degrees of separation can comment on posts. Because Secret has drawn many of its early users from the Silicon Valley and New York tech scenes, many posts so far are tech-industry rumors and jokes.

Secret has already had its first viral falsehood. In early February a user claimed that Evernote, the popular note-taking app, was about to be acquired. The post gained some traction in social media, forcing Evernote CEO Phil Libin to deny the report.

Fighting the trolls

One big challenge for these services, which mix social networks with Internet commenting, is to strike a balance between juicy gossip and cruel, abusive posts. Anyone who has glanced at an Internet commenting section knows that anonymous chatter can turn nasty, fast.

To combat this, the official Secret Twitter feed re-posts many of positive Secret messages about friendship, heartbreak and overcoming adversity, but ignores mean-spirited ones.

Because Secret posts are shared with people in the same networks, there's always the tantalizing -- or frightening -- possibility that other users could puzzle out who you are based on your writing style, image choice or subject matter.

"Secret users always have the benefit of plausible deniability," said Byttow. "Sometimes guessing who a secret is from is part of the fun. It certainly sparks a lot of entertaining offline conversations."

To fight trolls, these apps typically include features that let users report bullying or flag posts as inappropriate. On Whisper, a team of employees scans posts for offensive content. Whisper has also launched Your Voice, a nonprofit resource for college students struggling with mental health problems.

Secret's first incarnation was as a web app for sending anonymous messages directly to people over text or e-mail.

"It was fun, but proved to be something that could be used for evil in the wrong hands," said Byttow. "We didn't want to give that to the world.We set out to help people convey thoughts and feelings with their friends."

These anonymous apps seem to be popular for now. But only time will tell if they flame out, like the much-hyped "social discovery" apps from two years ago, or gain traction like Snapchat, the popular app that lets users exchange self-destructing photos and messages.

Secret isn't sharing any user numbers yet, but Whisper has reported some impressive statistics. In December, the company said it was nearing 3 billion page views a month. In September, it raised $21 million in funding.

Nasty LinkedIn rejection goes viral



When you're a city's "Communicator of the Year" and have hailed yourself as a "passionate advocate" for job-seekers, you probably ought not blast one of those job-seekers in a snide, dismissive e-mail.

Because the Internet hates that sort of thing.

But that's what's happened to Kelly Blazek, who runs a popular online job bank for marketing professionals in Cleveland.

Blazek's response to an e-mail and LinkedIn request from Diana Mekota, a 26-year-old planning to move to Cleveland this summer, has made the rounds on Reddit, Buzzfeed and other viral hotspots after Mekota posted it to her Imgur account.

And the resulting backlash is yet another cautionary tale about how posting something mean-spirited online can come back to haunt you in the social media age.

"Your invite to connect is inappropriate, beneficial only to you, and tacky," Blazek wrote, according to Mekota's post. "Wow, I cannot wait to let every 26-year-old jobseeker mine my top-tier marketing connections to help them land a job."

And she was just getting warmed up.

"I love the sense of entitlement in your generation," she wrote, then continued. "You're welcome for your humility lesson for the year. Don't ever reach out to senior practitioners again and assume their carefully curated list of connections is available to you, just because you want to build your network."

She wrapped up with: "Don't ever write me again."

How social media can affect your job search

Mekota's original e-mail, sent February 19, was a short message detailing her education, professional and volunteer activities and asking to join the 7,300-member jobs list. She said she got Blazek's response shortly afterward and, after composing herself, wrote a response.

"I realize you told me to never write you again, but wanted to reach out as there has been a large miscommunication and I merely wanted to explain myself," she wrote.

She said she sent a LinkedIn request so Blazek could see her credentials because a friend told her not to send a resume.

"I apologize if this came off as arrogant or invasive as that was never my intention," she wrote. "I was again, hoping to join your very impressive job board but I understand you(r) reservations."

After the posts went viral (spawning, for one, the obligatory Twitter parody account), Blazek on Wednesday e-mailed an apology to the Cleveland Plain-Dealer.

She repeated the statement in an email response to CNN, saying she has apologized to "everyone involved."

"I am very sorry to the people I have hurt," she wrote. "Creating and updating the Cleveland Job Bank listings has been my hobby for more than ten years. It started as a labor of love for the marketing industry, but somehow it also became a labor, and I vented my frustrations on the very people I set out to help."

Blazek was named 2013's "Communicator of the Year" by Cleveland's branch of the International Association of Business Communicators.

"I've always been a passionate advocate for keeping talent in NE Ohio, and we have so much of it in the region," she said in her acceptance speech. "I want my subscribers to feel like everyone is my little sister or brother, and I'm looking out for them."

On Thursday, she appeared to have deleted her Twitter account and Wordpress blog.

"The note I sent to Diana was rude, unwelcoming, unprofessional and wrong ...," she said in her e-mail. "Diana and her generation are the future of this city. I wish her all the best in landing a job in this great town."

Playing it safe in the social media world

On Twitter, Mekota confirmed having received an apology.

"Would like to let you know Kelly Blazek has sent a very nice apology email, for which I thank her," she wrote.

But this may not have been the first time Blazek has had a nasty exchange with a potential job-bank member.

Rick Uldricks told CNN affiliate WJW-TV in Cleveland that he received a similar response in December when he messaged Blazek saying he'd been deleted from the jobs list and would like to be added again.

"I suggest you join the other Job Bank in town. Oh -- guess what. There isn't one," Blazek wrote, according to an e-mail he provided the station. "Done with this conversation, and you."



According to the Plain Dealer, she has also apologized to Uldricks.

Boston College student's Facebook brag costs family $80,000


It might be the costliest status update in Facebook history.
According to a Miami Herald report, an $80,000 settlement in an age-discrimination case was thrown out after Dana Snay, identified by Yahoo! as a Boston College student, bragged about the settlement on Facebook.
Yahoo! reports that Snay's father, Patrick Snay, sued Gulliver Preparatory School in Miami after his contract was not renewed. One provision of the settlement, however, was that Patrick Snay was forbidden from discussing the case.
According to the Herald report, Snay told his daughter about the settlement and she then bragged to her Facebook followers: “Gulliver is now officially paying for my vacation to Europe this summer. SUCK IT.”
When the school found out about the Facebook post, its lawyers appealed the settlement -- and it was tossed out, according to the report.

Google Bug Fix Returns Traffic To SlashFilm & Other Movie Blogs

Monday we reported how SlashFilm.com & movie blogs saw a huge decline in traffic around February 14th and how Google's Matt Cutts said he will look into it.
Well he did and their traffic is back, for the most part. Peter Sciretta the owner of Slashfilm.com told me on Twitter that as of yesterday, almost all his traffic from Google has returned. Peter added that he was told it was an "error on google's side" and Google fixed the issue and now Slashfilm.com and other movie blog's Google traffic is back.
SEMRush.com graphs confirm the traffic has returned:
semrush slashfilm
Here are the relevant tweets from Slashfilm:


Glenn Gabe also shared how another movie blog saw a fix in their traffic. ScreenRant.com according to SEM Rush has the same pattern:
screenrant-semrush
Glenn Gabe thinks it has to do with a Panda monthly refresh but I am not too sure to be honest. Yes, there was some sort of update but that was closer to the 12th and not the 14th. This seems more of a weird Google bug than a Panda related issue but what do I know.
All Matt Cutts told me was "this was a transient issue that affected a small number of sites, and the issue is now fixed."
If I was Slashflim.com or another movie blog impacted by two weeks of lost traffic, I'd be pretty upset about this bug. What recourse does one have? Not much. Just make sure you have a loyal readership and try not to depend on Google so much. Easier said than done, I know.

Ex-Googlers Explain Why They Won't Give Up The Secrets To Ranking In Google

I spotted a thread at Black Hat World asking why have we not seen a case where a former Google employee who worked in search quality sell their knowledge or publish the secret sauce on what it would take to rank well quickly and get rich fast. Or why haven't these former Googlers done it for themselves, exploit their knowledge to rank well in Google and make a quick buck?
I decided to ask some former Google'rs who worked in the search quality team at Google but now no longer work at Google. What they have said may be interesting to you. This is all captured in a Google+ thread.
Pedro Dias, someone at the higher levels of the Search Quality Analyst team, who worked at Google for about five years and then leaving to move closer to home, I believe. He gave several reasons why he has personally not given up the secret sauce.
  • Because SQ Google'rs hate spam and anything related to cheating or manipulation... We have seen the darkest of the web... Really;
  • Because this would undermine the trust between all my current and ex-colleagues;
  • Because we prefer to have it long term, than to work for the "get rich quick";
  • Because we don't see SEO as "gaming the system"... Despite what many SEO's say. We have our own vision, we prefer to think like Search Engineers and help businesses understand Search rather than selling magic formulas and torching them.
  • Because we signed an NDA, although it doesn't count as much as the points above.
  • And sometimes because we like to know stuff that others don't and keep it like that :P
I grilled him a bit more, because I really wonder if they do know the secret sauce. I asked Pedro, " do you have deep dark secrets that you can use to exploit the algo and rank #1 for [viagra] or something that competitive." He responded:
Again, I would prefer not to go into such details mentioning that I know X, Y or Z... I feel fortunate to have been part of a select group and touched some very important and exclusive areas, that's all I can say...
I guess once a Googler, always a Googler.
Kaspar Szymanski, who worked in the Search Quality Strategist and was at Google for about seven years, chimed in also. He told me:
Just like my clients value expertise, they equally value integrity.
Fili Wiese, who worked at Google for about seven years also but not just in the search quality team, also the ad quality team, said it short also, "I agree with Pedro Dias and Kaspar Szymanski."
Again, I still wonder, if Google has anything that one of these former Googlers can truely exploit and get rich quickly with. Yea, I am sure there are some things that will work in the short term and Googlers and non-Googlers can figure those out. But long term - you still need to know the fundamentals.
It just happens that all of these Googlers quoted here act in somewhat of an SEO and search consultant role now.

How teens use Facebook and Twitter

Evie Nagy did a fascinating interview with danah boyd about her new book, It’s Complicated: The Social Lives of Networked Teens. On how teens use Facebook and Twitter:
They’re also more likely to have protected accounts, and use it to talk to a small group of their actual friends. To them Facebook is everyone they ever knew, and Twitter is something they’ve locked down to just a handful of people they care about — which is often the opposite of how adults use them.
A lot of the teens I talk to, they’ll have like 30 followers. It’s a small world for them, as opposed to trying to grow large followings. There are teens who are themselves microcelebrities, which is a different game. There are also a lot of teens who use Twitter around interests. An obsession with One Direction, and just talking to other One Direction people. That becomes Twitter, and then they’ll use Instagram with another group of friends. This one girl I talked to said, ‘Yeah, if you’re not into the things that I’m into, don’t follow me on Twitter.’
I’ve long been a fan of danah’s work, so I just bought the book and can’t wait to read it.
Related, Kayleigh Roberts wrote a very interesting article on how teens try to get celebrities to follow them on Twitter. From The Psychology of Begging to Be Followed on Twitter:
It’s not rare for a teen who is spamming to reach what is known as the tweet limit, something that the average user of the site might not even know exists. The tweet limit is 1,000 tweets per day, and many teens reach it regularly, especially when seeking the attention of a celebrity. It may seem excessive, but celebrities with millions of followers receive so many tweets, that it’s easy for even 1,000 to go unnoticed. Reaching the tweet limit can happen by accident, but it’s often a premeditated decision.
This is a world I didn’t even knew existed. I feel pretty old right now.

GOOGLE’S MOBILE ORDERING AHEAD PATENT

Will Google be transforming the way that we order from restaurants and other merchants such as pharmacists? A patent application published by Google this past week points to the possibility.
Google has been experimenting with showing menus from restaurants in its search results recently, and added them as reported in Search Engine Land on Friday – Now Official: Google Adds Restaurant Menus To Search Results.
The article seems more filled with questions than answers, such as where Google is getting the menu information, and even why they are publishing menu information. I suspect that a lot of restaurants will be be begging Google for ways to submit their latest menus in the near future.
Knowing what the menu might look like at a restaurant might make the difference between whether you will dine there, or drive past. For example, if I didn’t know better based on word of mouth, I wouldn’t begin to suspect that the Inn at Little Washington, in the middle of nowhere rural Virginia, might be one of the best restaurants in the United States. Here’s part of their menu:

The main course choices at the Inn at Little Washington

The patent application is:
Ordering Ahead with a Mobile Device
Invented by Robert Kim, and Ray Reddy
US Patent Application 20140058901
Published February 27, 2014
Filed August 24, 2012
Abstract
The present invention provides a computer-implemented method to order ahead with a mobile device.
A user network device:
  • Receives an input of an order from a user;
  • Communicates the order to a merchant network device;
  • Receives a preparation time for one or more components of the order;
  • Determines a location of the user device;
  • Monitors a projected time of arrival at the merchant based on the location of the user device;
  • Compares the projected time of arrival with the component preparation time; and
  • Notifies the merchant to begin preparation of at least one of the components in response to a determination that the projected time of arrival equals the preparation time of one or more components.
There are others in this space, including some that have recently made announcements about how their mobile payment system might work. Square announced a beta program on February 27th where people could order online ahead of arrival at a restaurant and pay beforehand, which they are testing at a number of restaurants in San Francisco.
On Friday, a company named Dash announced a new IOS 7 app update to a mobile app that allows for mobile payments to restaurants before ordering and location-based sensing of the location of orderers, including when they enter a restaurant they ordered at.
The Google patent application covers ordering online before you make a pickup, a way to time the preparation of an order (whether for food, or for places such as a pharmacy), and a way for a merchant to find and track the location of someone who ordered and adjust preparation times based upon estimated arrival times of the person who ordered.
The patent doesn’t tell us that the first step Google might use to introduce a service such as this one would be by making menus available to searchers. But it’s definitely a way to have people think of Google when they want to see menus and are considering where to dine.